When you're ready to delete this e-mail from your Inbox, you can report this scam to Microsoft as instructed in the support article Deal with abuse, phishing, or spam in by choosing Junk | Phishing scam. To find their actual e-mail address, right-click the message from your Inbox (or click the More commands menu icon that looks like three dots), choose View Message Source and look for the Sender's address in the message details. If you're relatively certain that Norton blocked the malicious website before they collected your password or personal data, you can add the domain of the hacker's e-mail address to your blocked senders list to block further e-mails from this sender. I wouldn't count on getting a response from a Microsoft employee in your post in the MS Answers forum. It's been three days since I reported what for me is a serious issue and still no reply. The screenshot in your original post looks identical to my own online window. I use Windows Mail as the mail client on my Vista PC, not the MS Outlook that came with my MS Office Professional suite. The screenshot I posted is from my online Windows Live () account. Are they only for Outlook? I have and was going to change to Outlook as that came in my new Office 365 but since then I've been too bust trying to repair my damaged PCs" By the way, I don't have those account settings. I'm not entirely convinced that that the e-mail you received is actually a fake. Be sure to tell them that you need immediate access to your Recent Activity and can't wait 30 days because you received an automated e-mail warning you about unusual sign-in activity on your account. Go to, click on the link that says " I'm having problems receiving or using a security code" and then follow the prompts after you sign in. I think the following suggestion should still work for you.Īs long as you can still sign into your account using your e-mail address and password, you can request help via Windows Live e-mail support. I have an older address instead of an address, but they're just different domain names for the same free online Microsoft e-mail service.
I've just checked to see what a Microsoft account entails but I'll have to wait for thirty days - same reason. It was easy enough to change that number to my new mobile's but there's a 30 day's embargo on the change. I tried to access the Recent Activity and it wanted to text me the code, but that's to a mobile number I changed at Christmas.
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